Anastasia Floral Dress with Pockets

SHIPPING

We process orders within 1-2 business days Monday to Friday.

Orders placed over the weekend will ship the following business day.

All orders ship from Lebanon, NJ USA.

Shipping charges for your order will be calculated and displayed at checkout.

The customer is responsible for return shipping costs, unless item is damaged or the wrong item/size/color is received.

All refunds will be for the price of the item purchased and tax (if applicable), but not the cost of shipping (unless a mistake on our part).

The Queen's Keep is not responsible for LOST or STOLEN packages. Please reach out to thequeenskeepboutique@gmail.com for information on how you can add insurance to your package.

 DOMESTIC SHIPPING

Free standard shipping on all orders over $75. **Shipping is calculated PRE-TAX and AFTER sale items have been reduced and/or discount coupon codes have been applied.**

  LOCAL DELIVERY

We offer free local delivery within a 10 mile radius!
Allow 1-2 business days after initial order for delivery.
Choose local delivery at checkout.

 INTERNATIONAL SHIPPING

*available soon*

RETURNS

We are a STORE CREDIT only boutique! Rest assured, if you don't love the item you receive, new items will be added constantly. I'm sure you will find something you do love! We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Hair accessories/ jewelry are final sale for sanitary reasons.

Unfortunately, we cannot accept returns on sale items or gift cards.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at thequeenskeepboutique@gmail.com. 

Items sent back to us without first requesting a return will not be accepted. Accepted returns orders will receive an email with return details.

You can always contact us for any return questions at thequeenskeepboutique@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.